Privacy Policy

1. Who we are

Valyra FZ-LLC is a Free Zone Limited Liability Company registered in Ras Al Khaimah Economic Zone, United Arab Emirates. This Privacy Policy explains how we handle information related to our website, web applications, and related services.

Contact email: jake@valyra.ai

2. Information we collect

• Contact details: name, email, company, and any information you choose to share through our contact forms or emails.
• Usage data: basic analytics such as device/browser type, pages viewed, and approximate location based on IP (where enabled).
• Log/technical data: error logs and performance telemetry used to maintain reliability.
• Cookies/locals storage: used for essential site functionality and anonymised analytics (where active).

3. How we use information

• Responding to enquiries and providing information about our services.
• Operating and improving our website, dashboards, and applications.
• Maintaining security, reliability, and service quality.
• Meeting legal, compliance, and audit requirements.

4. Legal basis (where applicable)

• Performance of a contract or steps to enter into a contract when you engage us.
• Legitimate interests in operating secure, reliable web services.
• Consent where required for optional cookies or marketing communications.
• Compliance with legal obligations.

5. Sharing and disclosure

• Service providers: cloud hosting, analytics, email services, or similar vendors under appropriate safeguards.
• Legal requirements: disclosures required by law, regulation, or court order.
• Business transfers: in connection with a merger, acquisition, or similar event, subject to protections consistent with this policy.

6. Data retention

We retain personal data only as long as necessary for the purposes described above, including legal and compliance requirements.

7. Security

We use reasonable technical and organisational measures to protect data. No system is completely secure; please share only what is necessary.

8. International transfers

Data may be processed in other countries where our service providers operate. We use appropriate safeguards where required.

9. Your choices and rights

• Request access, correction, or deletion of your personal data.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.

To exercise these rights (where applicable), contact jake@valyra.ai.

10. Children

Our services are not directed to children under 16, and we do not knowingly collect data from them.

11. Changes to this policy

We may update this Privacy Policy. Material changes will be communicated via our site, and the “Last updated” date will be revised.